Across the Street Pub is Chamber's Oldest Member!
Did you know that Across the Street Pub is our Oldest member? That’s right! They were only our 6th member EVER to sign up with the GCC. The pub opened in 1976 with Joe Chriaramonde as the owner. Current owner, Michael Arduini has been with the pub since 1978.
The GCC caught up with Mike recently about the current economy, his business, and what he thinks has contributed to the pubs continued success.
The pub first appealed to College students and was more known as a college bar in the 1980’s. Now they are more of a “restaurant with a bar, versus a bar that serves food”. They did a huge inside renovation around 1985 and had a big overhaul. Now, the pub is a hang out spot for mostly state workers, locals, and students who are looking for a good meal.
Mike believes that customer loyalty has definitely helped in this economy. “With the economy it’s been tough. We find that loyalty helps a lot. We utilize coupon books and have a frequent diner program where our customers can rack up points to get discounts. We have also kept the same high quality food and we cook our own soups and meats. We really have just tried to treat people good over the years” Mike says.
He says to help reward the loyal customers they implemented a ‘frequent diner program’ and coupon books.
When talking about success and loyalty Mike credits much of the pubs success and stabilization to his employees. The pub employees about 27 people. Some of which have been loyal employees for most of those 20+ years.
Have you been Across the street yet? If not, now is the time to go. So stop in at Across the street pub to see Mike and his staff. He recommends the Turkey Club (his favorite) and the chicken wings!
The GCC caught up with Mike recently about the current economy, his business, and what he thinks has contributed to the pubs continued success.
The pub first appealed to College students and was more known as a college bar in the 1980’s. Now they are more of a “restaurant with a bar, versus a bar that serves food”. They did a huge inside renovation around 1985 and had a big overhaul. Now, the pub is a hang out spot for mostly state workers, locals, and students who are looking for a good meal.
Mike believes that customer loyalty has definitely helped in this economy. “With the economy it’s been tough. We find that loyalty helps a lot. We utilize coupon books and have a frequent diner program where our customers can rack up points to get discounts. We have also kept the same high quality food and we cook our own soups and meats. We really have just tried to treat people good over the years” Mike says.
He says to help reward the loyal customers they implemented a ‘frequent diner program’ and coupon books.
When talking about success and loyalty Mike credits much of the pubs success and stabilization to his employees. The pub employees about 27 people. Some of which have been loyal employees for most of those 20+ years.
Have you been Across the street yet? If not, now is the time to go. So stop in at Across the street pub to see Mike and his staff. He recommends the Turkey Club (his favorite) and the chicken wings!
posted by Guilderland Chamber at
2:15 PM
